You asked for more CX Obsession, and we’re making it happen. After two successful runs in Portland (with a combined event NPS of 66.7!) you had one question for us: when and where is your next event? We crowdsourced some location ideas and Seattle came out on top! We are thrilled to bring our CX love to the Emerald City.
View details and register here!
Join us at SURF Incubator in downtown Seattle on Wednesday, December 12th for a (free!) night of celebrating customer experience and networking with like-minded companies. Drinks and nibbles will be provided so you can nosh while you share some of your own stories, ideas, and inspiration. Then, sit back and enjoy our awesome speaker lineup as they tell their own inspiring stories of customer obsession. Each presentation will follow our popular CX Obsession format: 20 slides X 20 seconds for concise, yet powerful, stories of true customer obsession.
You’ll hear real-world customer obsession stories from:
Troy Pollock, VP of Community at Pushpay
Matt Hofmann, Co-Founder, Master Distiller, and Senior Director of Strategy and Operations at Westland Distillery
Brandon Chase, Director of Customer Success at Baker Technologies
Andy Turman, Co-Founder at Bizible (by Marketo)
ShiSh Shridhar, Worldwide Director, Retail Business Strategy at Microsoft
Leah Chaney, VP of Customer Success at AskNicely
And more incredible speakers TBA!
Free NPS Masterclass
PLUS! New for Seattle, we’re also hosting an NPS Masterclass as a free pre-event workshop. Our Net Promoter Score experts will be there to guide you through one of two tracks: Beginner or Advanced. Learn tips and tricks for implementing an NPS program or for taking your current program to the next level. All are welcome, but seats will be limited for this hands-on workshop so reserve your spot early!
Whether for the workshop, or the main event (or both!), we hope to see you in Seattle! Our last two events sold out, so be sure to reserve your spot for this one early!
Need just a little more to get amped up? Check out these videos from our last event:
- Katie Bullard, President of DiscoverOrg, on Finding the Peppermint Bark Moment
- Jenelle Isaacson, Owner and Founder of Living Room Realty on Meeting Customers Where their Obsession is.
You asked for more CX Obsession, and we’re making it happen. After two successful runs in Portland (with a combined event NPS of 66.7!) you had one question for us: when and where is your next event? We crowdsourced some location ideas and Seattle came out on top! We are thrilled to bring our CX love to the Emerald City.
View details and register here!
Join us at SURF Incubator in downtown Seattle on Wednesday, December 12th for a (free!) night of celebrating customer experience and networking with like-minded companies. Drinks and nibbles will be provided so you can nosh while you share some of your own stories, ideas, and inspiration. Then, sit back and enjoy our awesome speaker lineup as they tell their own inspiring stories of customer obsession. Each presentation will follow our popular CX Obsession format: 20 slides X 20 seconds for concise, yet powerful, stories of true customer obsession.
You’ll hear real-world customer obsession stories from:
Troy Pollock, VP of Community at Pushpay
Matt Hofmann, Co-Founder, Master Distiller, and Senior Director of Strategy and Operations at Westland Distillery
Brandon Chase, Director of Customer Success at Baker Technologies
Andy Turman, Co-Founder at Bizible (by Marketo)
ShiSh Shridhar, Worldwide Director, Retail Business Strategy at Microsoft
Leah Chaney, VP of Customer Success at AskNicely
And more incredible speakers TBA!
Free NPS Masterclass
PLUS! New for Seattle, we’re also hosting an NPS Masterclass as a free pre-event workshop. Our Net Promoter Score experts will be there to guide you through one of two tracks: Beginner or Advanced. Learn tips and tricks for implementing an NPS program or for taking your current program to the next level. All are welcome, but seats will be limited for this hands-on workshop so reserve your spot early!
Whether for the workshop, or the main event (or both!), we hope to see you in Seattle! Our last two events sold out, so be sure to reserve your spot for this one early!
Need just a little more to get amped up? Check out these videos from our last event:
- Katie Bullard, President of DiscoverOrg, on Finding the Peppermint Bark Moment
- Jenelle Isaacson, Owner and Founder of Living Room Realty on Meeting Customers Where their Obsession is.
More from the blog…
How MINDBODY Collects Customer Feedback to Improve 40 Million Experiences
A bit about MINDBODY and their customer experience philosophy MINDBODY is a software as a service (S...
Tales of Legendary CX: The Snorkel Store
Here’s a tale of legendary CX from the AskNicely purple couch. Jeremy Steinman, Digital Director at ...
How Paul Sadler Swimland Canada Uses Customer Retention Software to Grow
We spoke with Alana Oldfield, UCX Coordinator – Canada at Paul Sadler Swimland, about how they use A...
How an Early-Stage SaaS Startup Uses Customer Experience to be “Best in Class”
This customer experience case study shows how an early-stage SaaS startup uses an NPS program to cre...
NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.
