NPS streaming live to a small screen near you

By Kai Crow
on 13 September 2017

Today, we’re launching our brand new mobile app, AskNicely for iPhone.  We think you’re going to love it – it’s a big deal for the small screen!

We’re (finally) making NPS mobile

Over the past three years, we’ve worked tirelessly to make it super easy to collect, analyze and action customer feedback using our browser based-app.

To take NPS to the next level, you need a simple way to get a given customer’s feedback into the hands of the right person, immediately.

That’s what AskNicely for iPhone does (literally).

Our new iPhone mobile app (Android version coming soon too, friends!) provides a simple way for your whole team to instantly receive and respond to customer feedback, for their specific role, anytime and from anywhere.

This makes it incredibly easy to incorporate real time feedback into the daily routine for everyone from the CEO to front line staff.

Track NPS by product/team/segment etc

Powerful filtering

Trends and leaderboard style analytics

Monitor responses and reply to customers directly

We’ve had great feedback on it so far.  Jetstar (an Australian airline) has been testing the mobile platform for post-flight feedback and real-time NPS. Cath Stone, Jetstar Head of Customer Strategy said “The AskNicely app has been one of the most exciting additions to our customer toolkit this year enabling me to put travel time to good use checking in on what our customers are saying and engaging with them directly from my phone.”

Go ahead and download the AskNicely iPhone app now, and let us know what you think.

Love your feedback!

Aaron WardAaron Ward
CEO and Co-founder,
AskNicely

Today, we’re launching our brand new mobile app, AskNicely for iPhone.  We think you’re going to love it – it’s a big deal for the small screen!

We’re (finally) making NPS mobile

Over the past three years, we’ve worked tirelessly to make it super easy to collect, analyze and action customer feedback using our browser based-app.

To take NPS to the next level, you need a simple way to get a given customer’s feedback into the hands of the right person, immediately.

That’s what AskNicely for iPhone does (literally).

Our new iPhone mobile app (Android version coming soon too, friends!) provides a simple way for your whole team to instantly receive and respond to customer feedback, for their specific role, anytime and from anywhere.

This makes it incredibly easy to incorporate real time feedback into the daily routine for everyone from the CEO to front line staff.

Track NPS by product/team/segment etc

Powerful filtering

Trends and leaderboard style analytics

Monitor responses and reply to customers directly

We’ve had great feedback on it so far.  Jetstar (an Australian airline) has been testing the mobile platform for post-flight feedback and real-time NPS. Cath Stone, Jetstar Head of Customer Strategy said “The AskNicely app has been one of the most exciting additions to our customer toolkit this year enabling me to put travel time to good use checking in on what our customers are saying and engaging with them directly from my phone.”

Go ahead and download the AskNicely iPhone app now, and let us know what you think.

Love your feedback!

Aaron WardAaron Ward
CEO and Co-founder,
AskNicely


About the author

Kai Crow

Kai is based in our Auckland, New Zealand office and while his name means ‘food’ in the New Zealand native language of Maori he is not actually edible. When he’s not keeping our sales and marketing stuff running, Kai’s out riding a mountain bike or running down the beach with his two dogs, Rufus and Sparky.

Other posts by Kai Crow

More from the blog…

CS / CX

Ask Abby Nicely #2: What’s a Good Net Promoter Score?

Meeting your business’s big-picture NPS goals of going from bad to good (or even world class) takes ...

Product

New Feature Round-Up – November 2017

The AskNicely development team, now numbering a dozen innovative minds, is constantly delivering new...

Thought Leadership

We Have Your Dreamforce 2017 Party Plan

Parties. Parties everywhere! That is life at Dreamforce 2017. Lists upon lists of "must-attend" Drea...

Product

How to launch NPS nicely

Not all software launches are created equal. On one end of the scale are the simple launches. You kn...

Like what you have read?

Sign up for our newsletter!

1,000,000+ NPS surveys a week for the world’s biggest brands (and some of the newest).

What our customers are saying

View Testimonials


What are your customers saying?

Discover how AskNicely can transform your customer experience.

Book a Demo


      Start a Free Trial


NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.