Track Net Promoter Score with MailChimp

By Aaron Ward
on 8 November 2014

Great news for MailChimp users… you can now automate your whole Net Promoter Score program in just two minutes with AskNicely.

MailChimp is one of the world’s most popular email marketing platforms and a huge inspiration for us in the way we designed AskNicely.

We’ve sweated all the details to make the experience of running a daily Net Promoter Score program as simple and frictionless as possible, while incorporating some powerful tools to action customer feedback and drive customer loyalty.

With our MailChimp integration, the process is completely automated to run on a daily basis (so you can do as Apple and Zappos do).

Once setup (yes, in only 2 minutes!), AskNicely will automatically:

Sync with MailChimp every night to keep customer emails up to date
Send an NPS survey to a fixed number of your customers every day
Update your team in real-time with the Net Promoter Score, customer feedback and alerts for follow up
From there, you can use AskNicely to take action feedback as it comes in.

To get started, just create an account, connect your MailChimp customer list and start sending NPS surveys (2 minutes, remember?).

Keep asking!

Great news for MailChimp users… you can now automate your whole Net Promoter Score program in just two minutes with AskNicely.

MailChimp is one of the world’s most popular email marketing platforms and a huge inspiration for us in the way we designed AskNicely.

We’ve sweated all the details to make the experience of running a daily Net Promoter Score program as simple and frictionless as possible, while incorporating some powerful tools to action customer feedback and drive customer loyalty.

With our MailChimp integration, the process is completely automated to run on a daily basis (so you can do as Apple and Zappos do).

Once setup (yes, in only 2 minutes!), AskNicely will automatically:

Sync with MailChimp every night to keep customer emails up to date
Send an NPS survey to a fixed number of your customers every day
Update your team in real-time with the Net Promoter Score, customer feedback and alerts for follow up
From there, you can use AskNicely to take action feedback as it comes in.

To get started, just create an account, connect your MailChimp customer list and start sending NPS surveys (2 minutes, remember?).

Keep asking!


About the author

Aaron Ward

Aaron is the Co-Founder and CEO of AskNicely and one-time undefeated boxer (because it was only one time). He's a passionate evangelist for the new religion of advocacy but when he’s not spreading the gospel of NPS, he’s spending time with his lovely family. Or binge-watching Rocky movies.

Other posts by Aaron Ward

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NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.