Treehouse: Creating a Path to Diversity

By Jenny Mayo
on 27 September 2018

Ryan Carson, Founder and CEO of online coding school Treehouse, knows how important it is to hire diverse teams. Not only is it good for the world, but it also helps companies discover new perspectives, see new problems, and even increase profits (to the tune of up to 30%, according to Ryan). Unfortunately, there is still a sizable gap between the number of new tech jobs created and the number of women and minorities who pursue computer science careers. After Ryan took a hard look at his own company and realized it wasn’t very diverse, he looked for ways to close that gap.

Creating a Path

Treehouse set out to build a new program for themselves. Enter: TalentPath. This program focused on training women and other underrepresented communities (who were not on a college track) for full-time technical roles. After completion of Treehouse’s online Techdegree program and a six-month apprenticeship, students were job-ready and offered full-time employment. With the apprenticeship path, Treehouse cultivated a team that was already providing value and therefore felt invested in the company. This approach ultimately fostered loyalty and increased retention (not to mention ROI).

A New Way to Hire

Treehouse saw how well the program worked for themselves. They were excited to then bring TalentPath to their customers to help diversify their workforces — and reap the internal and external benefits. Ryan and team already knew there was diverse talent out there, ready and willing, who just needed a path. They also knew there were many companies that faced diversity challenges. Those companies could use a program like TalentPath to build incredible talent, rather than compete for scarce college grads. “We just have to change how we think about talent, and how we hire that talent. We just have to open the door,” Ryan said. Treehouse already helps companies like MailChimp (read their story here) and Nike realize the benefits of apprenticeship programs. They are now on a mission to help even more companies make a positive change in the way they approach talent and hiring.

Watch Ryan’s full talk in the video above to learn more.

Thank you to Ryan for sharing Treehouse’s inspiring story at our latest CX Obsession event. Be sure to stay tuned for more videos, stories, and details on our next event. Want to see CX Obsession happen in your city? Let us know on Twitter @asknicely!

Want more stories of customer obsession?

VIEW MORE VIDEOS

Ryan Carson, Founder and CEO of online coding school Treehouse, knows how important it is to hire diverse teams. Not only is it good for the world, but it also helps companies discover new perspectives, see new problems, and even increase profits (to the tune of up to 30%, according to Ryan). Unfortunately, there is still a sizable gap between the number of new tech jobs created and the number of women and minorities who pursue computer science careers. After Ryan took a hard look at his own company and realized it wasn’t very diverse, he looked for ways to close that gap.

Creating a Path

Treehouse set out to build a new program for themselves. Enter: TalentPath. This program focused on training women and other underrepresented communities (who were not on a college track) for full-time technical roles. After completion of Treehouse’s online Techdegree program and a six-month apprenticeship, students were job-ready and offered full-time employment. With the apprenticeship path, Treehouse cultivated a team that was already providing value and therefore felt invested in the company. This approach ultimately fostered loyalty and increased retention (not to mention ROI).

A New Way to Hire

Treehouse saw how well the program worked for themselves. They were excited to then bring TalentPath to their customers to help diversify their workforces — and reap the internal and external benefits. Ryan and team already knew there was diverse talent out there, ready and willing, who just needed a path. They also knew there were many companies that faced diversity challenges. Those companies could use a program like TalentPath to build incredible talent, rather than compete for scarce college grads. “We just have to change how we think about talent, and how we hire that talent. We just have to open the door,” Ryan said. Treehouse already helps companies like MailChimp (read their story here) and Nike realize the benefits of apprenticeship programs. They are now on a mission to help even more companies make a positive change in the way they approach talent and hiring.

Watch Ryan’s full talk in the video above to learn more.

Thank you to Ryan for sharing Treehouse’s inspiring story at our latest CX Obsession event. Be sure to stay tuned for more videos, stories, and details on our next event. Want to see CX Obsession happen in your city? Let us know on Twitter @asknicely!

Want more stories of customer obsession?

VIEW MORE VIDEOS


About the author

Jenny Mayo

Jenny is AskNicely’s Marketing Coordinator. Her experience in both tech and hospitality give her a keen understanding and passion for customer experience. Outside the office walls, you can find Jenny hula hooping, crocheting unicorn hats for her friends, or walking her canine child, Stella (who may or may not have a tiny unicorn hat of her own).

Other posts by Jenny Mayo

More from the blog…

 

Building a referral program in Salesforce

One of the best ways to engage with your happiest customers is to invite them to refer a friend or c...

 

Ask Abby Nicely: How Often Should I Be Surveying My Clients?

Dear Abby, How often should I be sending out surveys? Does survey frequency make a difference? Surve...

 

NPS Benchmarks for 2018: Results and Reactions Webinar

NPS Benchmarks are increasingly of interest. However, it’s not just  about “what is a good NPS score...

 

Case Study: How Debitsuccess Improves Customer and Employee Retention with NPS

Ever think about just how many debit transactions happen on any given day? Debit card purchases, mem...

What our customers are saying

View Testimonials