An Evening of Stories From the Most Customer-Obsessed Brands

Six Stories. Seven Minutes Each.

Come hear real-world accounts of truly customer-obsessed brands unflinchingly focused on delivering amazing experiences for their customers.

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Next Event:

Wednesday, December 12th - 5:30pm - 7:30pm PST

SURF Incubator
999 3rd Avenue
#Suite 700
Seattle, WA 98104

Save your spot

Matt Hofmann
Co-Founder, Master Distiller and Senior Director of Strategy and Operations

Troy Pollock
VP, Community

ShiSh Shridhar
Worldwide Director, Retail Business Strategy

Leah Chaney
VP of Customer Success and Advocacy

Brandon Chase
Director of Customer Success

NPS Masterclass

A free interactive workshop on how to level up your Net Promoter Score program.

Wednesday, December 12th - 4:30pm - 5:30pm PST
(Just before CX Obsession)

Join us for this free, interactive session before the CX Obsession: Seattle event. All are welcome, we'll have tracks for beginners and advanced NPS users alike!

More info


Bookings via eventbrite: Click here

CX Obsession’s Greatest Hits:

Living Room Realty: Meeting Customers Where Their Obsession is

Jenelle Isaacson, Owner and Founder of Living Room Realty in Portland, Oregon, used her punk rock ro...

Treehouse: Creating a Path to Diversity

Ryan Carson, Founder and CEO of online coding school Treehouse, knows how important it is to hire...

Ruby Receptionists: Putting Their Customers First (by Actually Putting Them Second)

Want to amp up your brand’s customer experience, but aren’t sure where to start? Christina Burns, VP...

Tales from CX Obsession: Green Drop Garage

Back in April, Portland’s customer experience gurus gathered for the first-ever CX Obsession even...

Westland Distillery: Above and Beyond

For most people, thinking about whiskey conjures up images of foggy Scottish highlands, peat moss, kilts…

Pushpay: Putting People Above Everything

It’s 2019, and by now you know that if you aren’t a company with a customer-obsessed culture...

Get in touch:

Questions? Need a group registration?
Contact Jenny Mayo

Know someone with an amazing story of customer obsession?
We're always on the look out for great speakers, so drop us a line.

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