Old school marketing just doesn't work anymore. People now choose your product (or don’t) based on what your customers say about it, not what you say. The new playbook for growth is built on repeat, happy customers that spend more over time and recommend your product to others.
Our mission is to help businesses drive customer happiness by collecting feedback directly after an experience (based on the NPS framework) and enabling your people to take action immediately.
Thousands of businesses around the globe use AskNicely to improve their customer experience and drive customer retention, revenue expansion and referrals. And we get awesome feedback from them - our own NPS is 71.2 and we're consistently ranked as a leading customer feedback software on G2 Crowd.
Founded in New Zealand in 2014 and backed by Blackbird Ventures, we’ve got offices in Portland, Auckland, and Amsterdam.