Global Frontline Summit 2020 is LIVE!

Hi, we're AskNicely.

Welcome to the Experience Economy.

Old school marketing just doesn't work anymore. People now choose your product (or don't) based on what your customers say about it, not what you say. The new playbook for growth is built on repeat , happy customers that spend more over time and recommend your product to others.

Our mission is to help businesses drive customer happiness by collecting feedback directly after an experience (based on the NPS framework) and enabling your people to take action immediately.

Thousands of businesses around the globe use AskNicely to improve their customer experience and drive customer retention, revenue expansion and referrals. And we get awesome feedback from them - our own NPS is 71.2 and we're consistently ranked as a leading customer feedback software on G2 Crowd.

Founded in New Zealand in 2014, we are backed by Nexus Venture Partners USA and Blackbird Ventures AUS. In 2020 we’ve expanded to offices in Portland US, Auckland NZ, and Amsterdam NL.

Does it sound like fun? You should definitely check out our latest job openings.

AskNicely TV Dashboard



1615 SE 3rd Avenue
Floor 3
Oregon 97214
United States


New Zealand

80 Greys Ave
Level 5
Auckland CBD, 1010
New Zealand

AskNicely TV Dashboard



Singel 250, Unit 118
1016 AB

Executive Team

Aaron Ward

Co-Founder & CEO

John Ballinger

Co-Founder & CTO

Keddrick Stuart


Chris Stevens

VP Product & Engineering

Nina Church-Adams

VP of Marketing

Casey Corrigan

VP of Sales

Kyle Bolster

VP and GM of Europe

What our customers are saying