Hi, we're AskNicely.

Welcome to the Experience Economy.

Old school marketing just doesn't work anymore. People now choose your product (or donโ€™t) based on what your customers say about it, not what you say. The new playbook for growth is built on repeat, happy customers that spend more over time and recommend your product to others.

Our mission is to help businesses drive customer happiness by collecting feedback directly after an experience (based on the NPS framework) and enabling your people to take action immediately.

Thousands of businesses around the globe use AskNicely to improve their customer experience and drive customer retention, revenue expansion and referrals. And we get awesome feedback from them - our own NPS is 71.2 and we're the highest rated customer feedback software on G2 Crowd.

Founded in New Zealand in 2014 and backed by Blackbird Ventures, weโ€™ve got offices in Portland, Oregon and Auckland, New Zealand.

Does it sound like fun? You should definitely check out our latest job openings.

USA - PORTLAND

1400 NW 22nd Avenue
Suite 150
Portland
Oregon 97209
United States

NZ - AUCKLAND

63 Ponsonby Road
Level 1
Ponsonby
Auckland 1011
New Zealand

Executive Team


Aaron Ward Aaron Ward

Aaron Ward

Co-Founder & CEO

John Ballinger John Ballinger

John Ballinger

Co-Founder & CTO

Jessica Carver Jessica Carver

Jessica Carver

VP of Finance

Trudi Fenster

VP of Customer Success and Advocacy

Mitchell Hanson Mitchell Hanson

Mitchell Hanson

VP of Marketing

Casey Corrigan

VP of Sales

Kyle Bolster Kyle Bolster

Kyle Bolster

VP of Strategic Accounts

Chris Stevens

VP Product & Engineering


What our customers are saying

View Testimonials