The latest research from AskNicely on how the world’s most innovative service brands lead from the frontline.
See how businesses like yours are creating real change with automated customer feedback, learn from our guides, or watch webinars from some of the leading experts in customer experience management.
Key findings from the 2022 State of Frontline research study, and real world examples. Featuring Metrigy CEO and principal analyst Robin Gareiss and AskNicely VP of Marketing Robert Galop.
As a credit union, First Commonwealth knows member experience is what brings customers through their doors, and keeps them there.
NZHL needed a way to make sure that every single interaction with their customers delivered on their brand promise, and their most loyal customers referred their friends.
Download the case study to find out how DebitSuccess brought customer feedback into all of their coaching conversations.
Learn how this digital first real estate firm used AskNicely to become a customer experience lead organization.
Aptive is on a mission to disrupt the pest control industry with awesome customer experience.
Create amazing customer experiences and maintain that magic at scale.
We examine the new reality and expectations for today’s customer success teams
See how Auror is doing amazing things with their customer success team
By overhauling their customer feedback system and actioning their NPS, Genesis saw real results.
How Biteable used AskNicely to crack the customer code
How Fleetio used AskNicely to understand complex customer needs at scale.
How Plansource Uses AskNicely NPS with Salesforce to Transform Customer Relationships.
The all-new simple, straight-talking guide to evolving your business by collecting and acting on customer feedback with Net Promoter Score®
In this eBook, we turn the whole growth hacking model on its head, to prepare for a new era of customer-obsessed marketing.
The definitive study into industry best practice and success stories when using Net Promoter Score to measure customer satisfaction.
You know your NPS Score. Now you want to know, how can I make that score better?
