OUR CUSTOMERS

Creating real change with automated customer feedback

LET'S TALK
“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.” - Ethan Andelman, Chief Marketing Officer at Lendmark Financial

Customer Results

80%

of locations see an increase in NPS

15

avg. point increase in NPS

3x

increase in positive reviews

Customer Stories

Building a Team Obsessed with Customer Experience

As a result of coaching with AskNicely 80% of locations saw an increase in their NPS, with an average increase of 15 points!

Read More

Boosting Patient Experience and 3x Reviews

After implementing AskNicely, Schweiger Dermatology Group saw more than 3x increase in positive reviews on Google.

Read More

An Incredible Standard of Service While Shifting to Remote

Since implementing AskNicely, Ericson has been able to coach and empower each remote client advisor to reach a world class NPS score of 90 and above.

Read More

More Engaged Instructors and Better Customer Experience

In just 30 days, Stay Upright integrated AskNicely with their CRM, onboarded their entire organization, and embraced a culture of winning with customer experience.

Read More

No More Rework: How Aptive Delivers Exceptional Service, Everytime.

Aptive has seen a monthly rise in NPS since their launch of AskNicely starting at 31.1 points and rising to 61.

Read More

How DebitSuccess got their lowest performers to match their best

Improvements added up to increase the firm’s NPS score by a whopping 20.8 points.

Read More