Creating real change with automated customer feedback

See how leading brands turn feedback into exceptional customer journeys.

Generative AI that delivers deeper insights and drives real-world improvements.

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Our customers

Join hundreds of other companies using AskNicely to supercharge their customers' experiences.

Targeted improvement in CX proven to drive earned growth

80%
of locations see an increase in NPS
15
average point increase in NPS
3x
increase in positive reviews
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How DUCA transformed its feedback strategy with AskNicely

Credit union DUCA was able to align their teams on customer-centric goals that helped them provide shining customer service.
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How DUCA transformed its feedback strategy with AskNicely

Credit union DUCA was able to align their teams on customer-centric goals that helped them provide shining customer service.
‍

Read now

Featured success stories

Discover how industry leaders have transformed their customer experience with AskNicely.
Pest Control

Big Blue Bug Solutions achieves new heights with AskNicely

Now with years of using AskNicely, Big Blue Bug Solutions has an average NPS score of 80, far exceeding industry benchmarks.
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Financial Services

How DUCA transformed its feedback strategy with AskNicely

Credit union DUCA was able to align their teams on customer-centric goals that helped them provide shining customer service.
Read more

Explore all customer stories

Financial services
Insurance
Pest control
Health & wellness
Entertainment
Home services
Construction
Travel
Software
Financial Services

Debit Success coached their lowest performers to match their best

Full-service direct debit management service provider, Debit Success, was looking for a customer experience management platform to help them provide consistent service.
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Financial Services

Inspiring love letters from their members

With the implementation of AskNicely, First Commonwealth started capturing more meaningful feedback from their members, while automating a lot of their low impact work.
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Financial Services


Building a team obsessed with customer experience

As a result of coaching with AskNicely, 80% of locations saw an increase in their NPS, with an average increase of 15 points!
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Financial Services

How NZ Home Loans gained a 7x increase in referrals

NZHL knew that consistent service delivery was key. But as the business scaled in operational growth, inconsistent service delivery became a problem.
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Insurance

Cinch’s approach to a competitive market: Superior customer service with AskNicely

Cinch Home Services significantly improved their customer experience and NPS score using AskNicely's customer experience management platform.
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Pest Control

No more rework: How Aptive delivers exceptional service, everytime

Aptive has seen a monthly rise in NPS since their launch of AskNicely starting at 31.1 points and rising to 61.
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Pest Control

Frontline accountability and appreciation: The secret weapon driving awesome CX

Learn Moxie uses AskNicely’s customer experience management platform to offer the highest level of customer service to their customers.
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Health & Wellness

Leveraging customer feedback to drive growth and retention at Caci

Since implementing AskNicely, Caci has been able to make transformational changes to the experience they offer their customers.
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Health & Wellness

How Healthie uses AskNicely to take action informed by feedback

Healthie uses AskNicely to transform customer feedback into a strategic asset, saving time and driving product improvements through data-driven insights.
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Health Care


Boosting patient experience and 3x reviews with Schweiger Dermatology Group

After implementing AskNicely, Schweiger Dermatology Group saw more than 3x increase in positive reviews on Google.
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Entertainment

Taking the guesswork out of the guest experience with Red Door Escape Room

With AskNicely they never miss an opportunity to improve and have the data to back it up.

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Entertainment

URComped accelerates growth & enhances customer experience

URComped transformed the customer experience by implementing a structured system for collecting, analyzing, and acting on their customer feedback.
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Insurance

Cinch’s approach to a competitive market: Superior customer service with AskNicely

Cinch Home Services significantly improved their customer experience and NPS score using AskNicely's customer experience management platform.
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Home Services

Shine's customer feedback revolution

Find out how Shine Is Driving Repeat Customers and Higher Revenue Across 40+ Locations with AskNicely.
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Construction

How Century Fire turned negative feedback into a $1.2 million deal

Century Fire Protection used AskNicely's platform to enhance customer relationships, address negative feedback, and increase sales through improved customer service.
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Construction

InfraBuild is empowering strategic decisions with NiceAI

Learn how InfraBuild utilized NiceAI from AskNicely to simplify data, create reports, and take action more quickly.
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Marketing

Empowering Jetstar’s frontline with actionable insights

Discover how Jetstar uses AskNicely’s frontline tool to provide immediate, actionable customer insights, enabling cabin crew to improve service and on-board sales on the spot.

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Marketing

Delivering big customer experience impacts for Sangoma

Read how using AskNicely puts Sangoma in a fantastic position to continue improving and offering the best experiences to all of their customers.

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