Customer satisfaction for people-powered businesses

Drive daily customer impact with every action.

Focus your team on what matters most to your customers (and your business). AskNicely uses AI to quickly highlight what’s important and skip what’s not. Show your team exactly what to do next to drive retention, referrals, and revenue.

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Trusted by industry leaders

“We're proud of how far we've come, and AskNicely has been instrumental in helping us drive customer impact and operational alignment.”

Luis Marulanda, Chief Strategy Officer, Big Blue Bug Solutions

Focus unlocks growth

Most businesses collect feedback, define priorities, and then get stuck. For feedback to be effective it needs to be specific, timely and actionable. Your frontline teams are time-poor. They jump from one issue to the next without ever fully solving them. Keep the focus where you want it. Prioritize goals, guide next steps, measure what you want to manage, and reinforce positive behavior.

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The key to unlocking retention,
revenue, and online reviews

To improve your customer experience, every customer-facing team needs clarity, motivation, and the ability to move quickly.

If you want clarity...

You need qualitative insights from your customers.

Use conversational, AI-powered surveys that dig deeper for richer information and yield higher response rates.

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If you want to motivate action...

You need to set specific direction and measure the change you want to see.

Go from static insights that never make it company-wide to instant feedback with suggested goals and praise that drive the behavior you want to see.

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If you want to move fast...

Then you need to empower your team within the systems they already use.

Abandon the one-size-fits-all programs that take months to roll out. Adopt programs that are flexible, simple, and drive change without a steep learning curve.

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Collecting customer feedback without a clear strategy is like going to the gym without a workout plan. You might put in the effort, but the results are often underwhelming. Think of AskNicely as a personal trainer for customer experience. Keeping your team on track, motivated, and driving measurable results.