Our blog

Latest blog posts

Tool and strategies modern teams need to help their companies grow.

NPS

Net Promoter Score calculator
‍

Learn more about NPS and calculate your net promoter score.

Calculate

CSAT

Customer Satisfaction Score calculator

Learn more about CSAT and calculate your score.

Calculate

ROI

Return on Investment calculator

See how customer experience management could boost your revenue.

Calculate

Retention rate calculator

Customer retention rate is the rate at which a business can keep customers. See how to calculate your retention rate now!

Calculate

Patient satisfaction score calculator

Measure how satisfied a patient is with the care they receive. See how to calculate your patient satisfaction score.

Calculate

Customer effort score calculator

Customer effort score measures how easy or difficult it was for a customer to complete a task or resolve an issue.

Calculate

2025 State of customer experience management report

Learn how AskNicely can help businesses improve these metrics and level up their customer experience.

Read now!

We like to see results, too.

Learn how AskNicely has helped these companies transform the customer experience.

Learn more

"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

Read Now

"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

Read Now