Customer experience management for insurance businesses

AskNicely transforms customer feedback into actionable insights to improve customer experiences. Get happier customers, lower churn, and more 5-star reviews. 

Trusted by financial industry leaders
Features
REPORT INSIGHTS

What drives satisfaction?

We’re the leaders in experience management for Pest Control companies. We’ve crunched the data across 1000s of reviews and found the following…
Most common reasons for a bad experience in pest control
What drives satisfaction/what do you want to repeat
BOOK A DEMO
We’re the leaders in experience management for Pest Control companies. We’ve crunched the data across 1000s of reviews and found the following…
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Real-time feedback that drives real behavior change

In today’s market, the fastest-growing businesses in insurance aren’t those that are spending the most on advertising; they’re those that focus on the client experience. AskNicely helps insurance businesses capture client feedback, act on it, and deliver trusted advice that keeps clients loyal and fuels referrals — the result: stronger retention, more new business, and a reputation that puts you ahead.
Features

Multi-channel feedback collection

Collect feedback from customers using email, SMS, or embedding surveys on your website, mobile app or in-store kiosk.
Filter, export, and drilldown on the data quickly
Save, schedule, and automate reports to your inbox
Connect the tools you already use with 100+ integrations
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Features

Survey builder

We make it simple and fast to create best in class NPS, CSAT and 5 star surveys, without needing to be an expert. Select from a range of question types or choose from our expert-written survey templates that you can easily customize.
Filter, export, and drilldown on the data quickly
Save, schedule, and automate reports to your inbox
Connect the tools you already use with 100+ integrations

What customers say about us

“Just in the last two months, we've gotten almost 50 Google reviews. Two years ago, we had 1.3 stars with less than 30 reviews. We're up to 4.5 stars now with almost 250 reviews.”
Dave Hawsey
VP of Marketing, Delta Dental

Ready to turn better service into better growth?