Connect real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.
.png)
"Customer feedback is like business oxygen."
- Des Traynor, Co-founder of Intercom
Automatically collect customer feedback directly after they receive service with customizable surveys that customers love.
Get feedback via email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.
Publish customer feedback in real-time to the right screen for each role including TV, mobile app, Powerpoint and Slack plus integrations with 40+ CRM platforms including Salesforce.
.png)
Measure every customer experience with real-time NPS.
Take action on customer feedback and drive advocacy.
Catch people doing things right.
Help every frontline employee improve everyday.
Stay connected with your teams.
Connect your frontline to your bottom line.