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Customer Feedback

Measure every customer experience with real-time NPS

Connect real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.

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"Customer feedback is like business oxygen."

- Des Traynor, Co-founder of Intercom

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Start conversations, not interrogations

Automatically collect customer feedback directly after they receive service with customizable surveys that customers love.

Super flexible, always nice

Get feedback via email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.

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Share feedback where your teams will see it

Publish customer feedback in real-time to the right screen for each role including TV, mobile app, Powerpoint and Slack plus integrations with 40+ CRM platforms including Salesforce.

NPS for Growth

How to use Net Promoter Score (NPS) to drive reviews and referrals for your business.
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Winning Customer Experience Software

Explore the rest of AskNicely

Customer Feedback

Measure every customer experience with real-time NPS.

Workflows

Take action on customer feedback and drive advocacy.

Recognition

Catch people doing things right.

Coaching

Help every frontline employee improve everyday.

Employee Feedback

Stay connected with your teams.

Insights

Connect your frontline to your bottom line.

Get real-time, actionable feedback.

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