Customer experience management for law firms

AskNicely helps teams transform client feedback into actionable insights to improve the client experience. Retain more clients, increase satisfaction, and improve reputation.

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Trusted by legal industry leaders
Features
REPORT INSIGHTS

What drives satisfaction?

We’re the leaders in experience management for Pest Control companies. We’ve crunched the data across 1000s of reviews and found the following…
Most common reasons for a bad experience in pest control
What drives satisfaction/what do you want to repeat
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We’re the leaders in experience management for Pest Control companies. We’ve crunched the data across 1000s of reviews and found the following…
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Real-time feedback that drives real behavior change

Make your firm every client's first choice thanks to an exceptional client experience. Win against competitors by offering more.
AskNicely helps law firms capture client feedback and take action to enhance the client experience. Resulting in higher retention, happier clients, a better reputation, and business growth.

How it works

AskNicely puts customer experience at the heart of your business. We provide your management teams with data that reveals trends and risks early, while keeping every team member motivated to perform at their best. The result is a stronger reputation, happier teams, and loyal repeat customers.

Collect the right feedback at the right time

Feedback from your clients is what helps you continuously improve. Collect the deepest insights at the right time with AskNicely.

Identify potential churn early on

Being able to spot areas for improvement can help prevent negative client experiences before they turn into reasons for a client to churn.

Get teams on the same page

AskNicely can help you identify coaching opportunities and provide your teams with targeted feedback to improve the client experience.

Works with your existing tools

Sync contact information from CRMs and legal specific platforms to trigger surveys automatically.
Features

Multi-channel feedback collection

Collect feedback from customers using email, SMS, or embedding surveys on your website, mobile app or in-store kiosk.
Filter, export, and drilldown on the data quickly
Save, schedule, and automate reports to your inbox
Connect the tools you already use with 100+ integrations
Get started
Learn more
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Features

Survey builder

We make it simple and fast to create best in class NPS, CSAT and 5 star surveys, without needing to be an expert. Select from a range of question types or choose from our expert-written survey templates that you can easily customize.
Filter, export, and drilldown on the data quickly
Save, schedule, and automate reports to your inbox
Connect the tools you already use with 100+ integrations
Get started
Learn more

Targeted impovement in CX proven to drive earned growth

15
average point
increase in NPS
3x
increase in
positive reviews

Ready to turn better service into better growth?

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