Automatically trigger surveys based on any information within Microsoft Dynamics. Track and filter automated Net Promoter Score activity by segment, region, account — virtually anything you want.
Rank your best segments, channels, products and agents to instantly see which business areas are creating promoters and which are creating detractors.
Build custom reports and dashboards based on real-time NPS data that you can use to reduce churn, retain customers and fuel true business growth. Use your existing Microsoft Dynamics workflows to follow-up on customer feedback individually or at scale.