Frontline Summit 2020: The world's largest ever gathering of leaders from people-powered businesses
NPS Best Practices

Ask Abby Nicely: Are You Getting The Most From Your NPS Passives?

About the author

Abby Castro

Hailing from Oklahoma, Abby Castro is no stranger to hospitality — which makes perfects sense that she is AskNicely’s Customer Success Guru in residence. She braves the world one day at a time as single mom to our office dog, Aucklynn. Oh, and she was in a telenovela. No big deal.

Other posts by Abby Castro

Let's make every customer
experience awesome.

Motivate and empower your front-line teams
with real-time customer feedback
book a demo