Connect your feedback data from Qualtrics to coach and motivate your frontline 👉 Learn More

Real estate and
Property Management

Take control of your customer experience

You can’t drive retention and customer referrals with a part-time customer feedback program.

A winning customer experience comes from continuous feedback collection and empowering your teams to act on that feedback in real-time.

AskNicely gets you up and running in 30 days, results in 90.
AskNicely feedback dashboard on desktop and frontline overview on mobile

Our customers get results, not just data

Referral Pipeline Increase
in 30 Days
"AskNicely is the number one coaching moment since the feedback is directly from the client. Our Agents are obsessed with the AskNicely App!”
David Speers, VP of Client Experience, Houwzer
Read customer story >

Make every customer experience awesome

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Know exactly how every team and location is performing
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Immediately address customer issues
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Recognize and coach frontline teams

The only customer experience platform built for how real estate businesses work

One, easy to implement system built for you and your frontline teams, fueled by real customer feedback.
The AskNicely customer experience feedback loop
customer feedback collection options and feedback dashboard

Track, share, and act on feedback 

Understand where you're meeting your service standard, where you're not, and what to do about it. Don’t just collect feedback, but learn exactly what each branch and person can do to make small improvements every day.

example of coaching tip alert on mobile "is the customer confused? keep it simple and close your interaction with a call to action"

Smart, personalized coaching, that drives real behavior change

Coaching is most effective when it's personal, and based on specific examples. This is easy with the right platform, providing automated coaching tips based on real customer feedback.

negative feedback from customer and positive response from company

Empower people to act in the moment, and catch them doing things right

You see results when your agents and advisors are:
1. Empowered to act on customer feedback and;
2. Recognized at the exact moment they nail it, so everyone learns what good looks like.

Mobile checkin for frontline employees and employee experience dashboard for managers

Happy, motivated, engaged employees

When your people are happy, your business benefits. Take better care of your customer-facing employees with regular check-ins and employee experience insights.

Working with AskNicely

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Dedicated Customer Success Manger
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Up and running in
30 days
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Results in 90 days

Join other property businesses who lead with customer experience

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coaching insights, understand how frontline team members are doing in key areas of customer experience

Ready to take control of your customer experience?

Book a demo