NPS Benchmark Study

The definitive study into industry best practice and success stories when using Net Promoter Score to measure customer satisfaction.

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NPS Benchmark Study

Get the NPS Benchmark Study:

  • What companies with advanced NPS programs are more than twice as likely to achieve.
  • How companies with an NPS of 60 or greater have grown over the last 12 months.
  • What happens when companies do not take action on customer feedback.
  • And why you need to be thinking about advanced NPS programs now.

Surprisingly 54% of growth-oriented companies still don’t use Net Promoter Score - despite being the industry standard metric for measuring customer happiness. Get real data on why you should be actioning NPS and how your program compares to others.

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