Customer satisfaction for people-powered businesses

Drive daily customer impact with every action.

Focus your team on what matters most to your customers (and your business). AskNicely uses AI to quickly highlight what’s important and skip what’s not. Show your team exactly what to do next to drive retention, referrals, and revenue.

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Trusted by industry leaders

“We're proud of how far we've come, and AskNicely has been instrumental in helping us drive customer impact and operational alignment.”

Luis Marulanda, Chief Strategy Officer, Big Blue Bug Solutions

Focus unlocks growth

Most businesses collect feedback, define priorities, and then get stuck. For feedback to be effective it needs to be specific, timely and actionable. Your frontline teams are time-poor. They jump from one issue to the next without ever fully solving them. Keep the focus where you want it. Prioritize goals, guide next steps, measure what you want to manage, and reinforce positive behavior.

The key to unlocking retention,
revenue, and online reviews

To improve your customer experience, every customer-facing team needs clarity, motivation, and the ability to move quickly.

If you want clarity...

You need qualitative insights from your customers.

Use conversational, AI-powered surveys that dig deeper for richer information and yield higher response rates.

If you want to motivate action...

You need to set specific direction and measure the change you want to see.

Go from static insights that never make it company-wide to instant feedback with suggested goals and praise that drive the behavior you want to see.

If you want to move fast...

Then you need to empower your team within the systems they already use.

Abandon the one-size-fits-all programs that take months to roll out. Adopt programs that are flexible, simple, and drive change without a steep learning curve.

Collecting customer feedback without a clear strategy is like going to the gym without a workout plan. You might put in the effort, but the results are often underwhelming. Think of AskNicely as a personal trainer for customer experience. Keeping your team on track, motivated, and driving measurable results.

Cinch increased their NPS from -13.7 to over 40

Read the full story >

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See how top brands use AskNicely
to drive business growth

Cinch increased their NPS from -13.7 to over 40

Read the full story >

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Cinch increased their NPS from -13.7 to over 40

Read the full story >

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Caci uses AskNicely to empower and incentivize frontline employees

Read the full story >

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See more success stories

Health and wellness

See how health and wellness brands use AskNicely.

Pest and home services

See how pest control and home services businesses use AskNicely.

Financial services

See how financial services businesses use AskNicely.

Here’s what happens when you
AskNicely

Arvind D

DUCA Financial Credit Union

AskNicely exceeded our expectations in delivering actionable insights swiftly.
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James K

Healthie

AskNicely has become an essential tool in our retention strategy.
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Michael B

Cinch Home Services

We can resolve issues quickly and make sure negative feedback is always addressed.
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Rhiannon L

Infrabuild

AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed.

Craig S

URComped

We've gotten a ton more Google reviews thanks to AskNicely.
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Chris L

Jetstar Airways

The ability to see real-time customer feedback allows our crew to adjust their approach immediately.

Rhiannon L

Infrabuild

The insights from NiceAI helped us save hours of manual analysis.
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Wayne P

Debitsuccess

Our team leads actually compete to get to the top of the AskNicely leaderboard.
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Chris W

New Zealand Home Loans

AskNicely gave us the power to understand where the gaps were.
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Ready for a CX program that drives more than vanity metrics?

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