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Coaching

Help every frontline team member improve every day

A personalized coaching conversation with every frontline staff member, everyday.

example of coaching tip alert on mobile "is the customer confused? keep it simple and close your interaction with a call to action"
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Big improvements come from tiny changes, every day.

Highlight things to work on in coaching app in mobile

Turn insights into coaching tips

Every day starts with a check-in process which highlights the key area to work on for that person.

The best customer feedback software

Automated advice

Define playbooks to trigger personalized coaching based on areas for improvement that customers have mentioned.

Laser sight for leaders

Leaders can see exactly what different individuals are struggling with for in person follow up and support.

We wrote the book on frontline success

The latest research from AskNicely on how the world’s most innovative service brands lead from the frontline.

The Seven Habits of Empowered Frontline Teams. Improve Customer Experience.

Ready to empower your frontline teams?

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