AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.
Award winning customer feedback software that’s rated #1 by G2 and loved by thousands.
Automatically collect customer feedback at the right time with customizable client surveys. Send via email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.
Publish feedback while it’s fresh to the right screen for each role. AskNicely's online customer feedback system publishes directly to our mobile app, TV dashboards, Powerpoint, Slack, and 40+ CRM platforms including Salesforce.
Drive reviews and referrals or put things right for your customer with built-in response, escalation, and workflow management tools. Ensure your customers get speedy responses to their feedback using AskNicely or your own CRM.
