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The Nicest Way to Get Feedback

Award winning customer feedback software that’s rated #1 by G2 and loved by thousands.

Start Conversations, Not Interrogations

Automatically collect feedback at the right time with customizable client surveys. Send via email, SMS or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score. 

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Feedback Where your Teams can See it

Publish feedback while it’s fresh to the right screen for each role. AskNicely's online customer feedback system publishes directly to a mobile app, TV dashboards, Powerpoint and Slack and 40+ CRM platforms including Salesforce. 

Designed for Action and Advocacy

Drive reviews and referrals or put things right for your customer with built-in response, escalation and workflow management tools. Ensure your customers get speedy responses to their feedback using AskNicely or your own CRM.

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We wrote the book on using customer feedback for Growth

All of the research out of the AskNicely lab about measuring and improving NPS in one definitive e-book.
Get the Guide
Guide to winning on Customer Experience

Get real-time, actionable feedback.

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