AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.
Award winning customer feedback software that’s rated #1 by G2 and loved by thousands.
Automatically collect feedback at the right time with customizable client surveys. Send via email, SMS or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.
Publish feedback while it’s fresh to the right screen for each role. AskNicely's online customer feedback system publishes directly to a mobile app, TV dashboards, Powerpoint and Slack and 40+ CRM platforms including Salesforce.
Drive reviews and referrals or put things right for your customer with built-in response, escalation and workflow management tools. Ensure your customers get speedy responses to their feedback using AskNicely or your own CRM.
