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The Nicest Way to Get Feedback

Award winning customer feedback software that’s rated #1 by G2 and loved by thousands.

Start Conversations, Not Interrogations

Automatically collect feedback at the right time with customizable client surveys. Send via email, SMS or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score. 

survey process gif shows email to customer and customer leaving feedback on mobile

Feedback Where your Teams can See it

Publish feedback while it’s fresh to the right screen for each role. AskNicely's online customer feedback system publishes directly to a mobile app, TV dashboards, Powerpoint and Slack and 40+ CRM platforms including Salesforce. 

Designed for Action and Advocacy

Drive reviews and referrals or put things right for your customer with built-in response, escalation and workflow management tools. Ensure your customers get speedy responses to their feedback using AskNicely or your own CRM.

mobile alert showing positive feedback left by happy customer

We wrote the book on NPS for Growth

All of the research out of the AskNicely lab about measuring and improving Net Promoter Score in one definitive e-book.

Time to start leading from the frontline?

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