Every team member can see what their customers love most and where to focus to improve their ranking—all powered by real-time customer feedback.
Empower front-line staff to act on customer feedback by responding instantly or escalating issues.
All employees can suggest or vote on ideas to improve customer experience. Leaders press GO on the best ones.
Send shoutouts to any employee, team, or location. Your people will feel appreciated and your culture will thrive.
Use executive dashboards to compare performance between locations, teams, and individuals. Pinpoint star performers and what customers say they do differently.