Introducing performance & recognition

Motivate and empower your front-line staff

The world's first customer experience
coaching platform that fits in your pocket

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Nathan Tomlinson, Director of Customer Experience at Vacasa

Incredible customer experiences start with incredibly engaged employees.

Power to your people

Build an always-on customer culture with the
coaching app designed for your front-line heroes.

Phone displaying the Personal scorecard

Personal coaching
for every employee

Every team member can see what their customers love most and where to focus to improve their ranking—all powered by real-time customer feedback.

Take action for
instant impact

Empower front-line staff to act on customer feedback by responding instantly or escalating issues.

Phone displaying replies
Phone displaying suggestions

Give your
people a voice

All employees can suggest or vote on ideas to improve customer experience. Leaders press GO on the best ones.

Spread the love

Send shoutouts to any employee, team, or location. Your people will feel appreciated and your culture will thrive.

Phone displaying a shout out
Graph displaying performance data points

Close the gap
between the best
and the rest

Use executive dashboards to compare performance between locations, teams, and individuals. Pinpoint star performers and what customers say they do differently.

Make every customer
experience awesome.