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Frontline Success Platform
Everything your frontline teams need to delight every customer, every time.
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More insights, more action, more 5-star reviews
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Set up your frontline employees to crush it, every day
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Give your managers a daily 5 minute game plan
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with the tools you use every day
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We work with 1,600 services businesses accross many industries these are just a few of the ones we specialize in.
Financial Services
Credit unions, banking, and lending
Specialty Healthcare
Dental, dermatology, senior care
Home Services
Pest control, repair, cleaning, maintenance
Property Management
Residential, commercial, real estate
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Back to all blog posts
John Ballinger
Customer Story
How MINDBODY Collects Customer Feedback to Improve 40 Million Experiences
John Ballinger
May 17, 2019
Customer Story
How OnSide Uses Customer Experience to be “Best in Class”
John Ballinger
April 17, 2019
Customer Experience
Customer Experience Metrics: Understanding CSAT, CES, NPS, and 5-Star
John Ballinger
January 10, 2019
NPS Best Practices
Increase NPS Survey Response Rates with Great Subject Lines
John Ballinger
December 28, 2018
NPS Best Practices
Doing Net Promoter Score Wrong? A Look at Customer Surveys Gone Awry
John Ballinger
October 24, 2018
News
AskNicely Tops G2 Crowd Grid® Report for Enterprise Feedback Management Software
John Ballinger
September 24, 2018
NPS for Beginners
6 Tips for Planning The Perfect NPS Program
John Ballinger
August 1, 2018
NPS for Beginners
How to Launch NPS Nicely
John Ballinger
October 18, 2017
News
Fundraising $6.7m For Customer Happiness
John Ballinger
September 13, 2017
Ready to take action on customer experience?
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