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Webinars

Join our expert team for live Q&A

TMC - The Competitive Advantage of a Customer Obsessed Culture

Learn how gathering and acting on real-time customer feedback — powered by the Net Promoter Score® framework — can drive true, brand-elevating customer obsession and drive significant business results.

Advanced NPS Strategies with AskNicely

We'll share best practice strategies for actioning customer feedback, and showcase some of the cool features we’ve just released. You’ll learn how to engage your team in the customer feedback process, outrank competition on 3rd party review sites, quickly analyze feedback and respond quickly to customers.

The Competitive Advantage of a Customer-Obsessed Culture

Learn how gathering and acting on real-time customer feedback — powered by the Net Promoter Score® framework — can drive true, brand-elevating customer obsession and drive significant business results.

NPS Benchmarks Study 2018 Results and Reactions

Our panel break down the results of the Net Promoter Score Benchmark Study. Four customer experience experts share insights, reactions and predictions that are sure to help you create a competitive advantage.

Seat at the Revenue Table: How Today's Customer Success Teams Drive Growth

We examine the new reality and expectations for today’s customer success teams – What it takes to help your team evolve, best practice strategies, tactics and KPIs to make it happen.

5 Ways to Scale Customer Experiences through Front-Line Collaboration

As you work hard to create amazing customer experiences, it’s often a challenge to maintain that magic at scale. Join Front and AskNicely, with special guest Salesloft, as we share practical tips to help your front-line staff communicate efficiently, respond quickly and maintain the level of care your clients expect.

The New NPS Best Practices with TMC Net

You know your Net Promoter Score. But do you know how to make that score go up? How about leveraging customer feedback to fuel growth? Today’s NPS has evolved. In order to unlock a world-class score (top 10% of your industry), as well as the business results that go with it, organizations are evolving their NPS strategies.

From the AskNicely Blog

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