Learn how gathering and acting on real-time customer feedback — powered by the Net Promoter Score® framework — can drive true, brand-elevating customer obsession and drive significant business results.
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We'll share best practice strategies for actioning customer feedback, and showcase some of the cool features we’ve just released. You’ll learn how to engage your team in the customer feedback process, outrank competition on 3rd party review sites, quickly analyze feedback and respond quickly to customers.
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Learn how gathering and acting on real-time customer feedback — powered by the Net Promoter Score® framework — can drive true, brand-elevating customer obsession and drive significant business results.
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Our panel break down the results of the Net Promoter Score Benchmark Study. Four customer experience experts share insights, reactions and predictions that are sure to help you create a competitive advantage.
We examine the new reality and expectations for today’s customer success teams – What it takes to help your team evolve, best practice strategies, tactics and KPIs to make it happen.
As you work hard to create amazing customer experiences, it’s often a challenge to maintain that magic at scale. Join Front and AskNicely, with special guest Salesloft, as we share practical tips to help your front-line staff communicate efficiently, respond quickly and maintain the level of care your clients expect.
You know your Net Promoter Score. But do you know how to make that score go up? How about leveraging customer feedback to fuel growth? Today’s NPS has evolved. In order to unlock a world-class score (top 10% of your industry), as well as the business results that go with it, organizations are evolving their NPS strategies.
