Fully automate how you gather and act on customer feedback with AskNicely inside Salesforce.
Keep a churn to a minimum by empowering proactive customer success outreach.
Use customer happiness to build your referral pipeline and amplify growth.
Transform your most vocal, loyal customers into brand advocates in the marketplace and beyond.
Automatically trigger NPS surveys based on any event or schedule within your Salesforce dashboard. Track and filter automated Net Promoter Score activity by segment, region, account — virtually anything you want.
Rank your best segments, channels, products and agents to instantly see which business areas are creating promoters and which are creating detractors.
Build custom reports and dashboards based on real-time NPS data that you can use to reduce churn, retain customers and fuel true business growth. Use your existing Salesforce workflows to follow-up on customer feedback individually or at scale.
