Automation-powered review generation that drives new reviews

The most effective reputation strategies rely on smart automation and great timing. AskNicely’s AI-powered workflows support scalable review generation, helping businesses request new reviews when customer sentiment is high, without manual follow-up.

AskNicely enables teams to:

  • Automatically request new reviews via email or SMS
  • Guide promoters to platforms like Google, Yelp, and Trustpilot
  • Capture private feedback to prevent public negative reviews
  • Use customizable templates that align with platform terms

This balanced approach protects your brand image, improves ratings, and helps teams build trust with customers, without review fatigue.

Transparent pricing that scales with your business

AskNicely offers flexible pricing based on business size, number of locations, and feature requirements. Whether you’re a small business or managing hundreds of locations, pricing scales with your needs.

Talk to our team to explore pricing, benchmarks, and features that support your reputation goals.

FAQs

What is reputation management software?
Reputation management software helps businesses monitor, manage, and improve their brand’s online reputation by collecting customer reviews, tracking brand mentions, and responding to feedback across review sites, social media, and search results.
What are the features of reputation management software?
Common features include:

- Review management and monitoring
- Automation for review requests and follow-ups
- Review generation via email and SMS
- Social listening and sentiment analysis
- Dashboards with actionable insights
- Integrations with CRM and communication tools
Why do companies need reputation management software?
Reputation directly affects trust, SEO, and customer decisions. Reputation management software helps businesses protect their brand reputation, respond to issues faster, and improve satisfaction at scale.
How does reputation management software help improve customer satisfaction?
By capturing feedback in real time, teams can resolve issues early, reduce negative feedback, and reinforce positive behaviors that improve customer satisfaction.
How does reputation management software help with onlion reviews?
It centralizes reviews from platforms like Google, Trustpilot, Yelp, and Tripadvisor, making it easier to monitor performance, respond consistently, and track trends.
How does reputation management software help companies gain positive reviews?
By using automation to request reviews from satisfied customers, businesses increase new reviews while reducing the risk of public negative reviews.
How does AskNicely’s reputation management software help companies gain new customers?
AskNicely helps businesses improve search rankings, strengthen trust, and influence potential customers through authentic reviews and consistent engagement across reviews and social media platforms.
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