Events

Come and see the team at one of our upcoming shows:


Collect Feedback

HubSpot Inbound

Come and find us in Club Inbound this year. Catch up with the team, share some stories or get some tips and tricks on how to use NPS data to market more effectively to your customers, build brand value and generate word of mouth referrals.

INBOUND's purpose is to provide the inspiration, education, and connections you need to grow and transform your business.


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Dreamforce

Visit the AskNicely stand in the main expo hall at Dreamforce and chat with the AskNicely team. We’ll take you through a demo and show you why AskNicely and Salesforce are your best tools for customer success and customer advocacy.

Dreamforce is the largest software conference in the world - four days of transforming your career, innovating, giving back, having a ball, and connecting with your community of fellow Trailblazers.


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Collect Feedback

SaaStr Annual

Join us in the VIP tent at the largest SaaStr Annual event yet. NPS is always a hot topic at SaaStr so come and meet the AskNicely founders, share some stories and learn our top NPS growth hacks for the SaaS industry.

The Annual is the largest non-vendor confab in the world, uniting the global SaaS community both online and off. We want to help everyone do better, more quickly and with less stress. The SaaStr Annual is your opportunity to join your peers in SaaS — 20K SaaS founders.


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Webinars

Join our expert team for live Q&A:


Advanced NPS Strategies Webinar

We'll share best practice strategies for actioning customer feedback, and showcase some of the cool features we’ve just released. You’ll learn how to engage your team in the customer feedback process, outrank competition on 3rd party review sites, quickly analyze feedback and respond quickly to customers.

Select session to register:

Introduction to Candidate NPS

Collecting NPS® (Net Promoter Score™) feedback from job candidates is easy to do and gives valuable insight into your recruiting, interview and hiring process. We'll take you through some examples and show how one question can help you protect & build employer brand, make your recruiting process more efficient and build a database of potential candidates for future roles.

Select session to register:

Sorry, there are no scheduled sessions at the moment.
You can Book a one-on-one session

Downloads

Useful docs and guides


The Book on NPS - Net Promoter Score

EBook:
The Book on NPS

Our ultimate guide to all things NPS


Download now
Checklist for better survey responses

Checklist:
Getting more survey responses

A simple guide to how to increase your survey response rates whether you're using AskNicely or not.


Download now
The AskNicely EBook on candidate NPS

EBook:
The nice guide to candidate NPS

A quick getting started guide to measuring candidate experience using NPS.


Download now


From the AskNicely Blog



Using NPS to build a better candidate experience


When it comes to recruitment it’s not enough to place the perfect person in the perfect role; obviously it helps to get that part right, but it’s not the end of the story. As recruiters, you have a responsibility to your clients to not only find them new employees, but to present them in the best possible light. Nobody wants...


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Surveys Kill Kittens


What is it that holds the internet up? Once you get past Facebook and Twitter and sports results and your company’s website, what’s underneath? What’s down in the engine room, powering the whole thing? What’s down in the basement, supporting the entire structure? Cat videos. That’s right. Cat videos. Those cute, little, furry procrastination machines, larking about with balls of...


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NPS Black Belt Guide – Orange Belt: Picking out the easy targets


Step 4 – We’re sending out some surveys and starting to get some data back – data you can use straight away. Running some early analysis will identify quick wins and obvious problems. Get aggressive – Start analysis early One of the advantages of using a specialized tool like AskNicely is that the software collates results and calculates the Net...


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NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.