Webinars

Join our expert team for live Q&A:


Advanced NPS Strategies Webinar

We'll share best practice strategies for actioning customer feedback, and showcase some of the cool features we’ve just released. You’ll learn how to engage your team in the customer feedback process, outrank competition on 3rd party review sites, quickly analyze feedback and respond quickly to customers.

More info and session times:


Case Studies

See how businesses like yours are creating real change with automated customer feedback.


See how Auror is doing amazing things with their customer success team

Case Study: Auror

See how Auror is doing amazing things with their customer success team


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See how Genesis Grows with Real-Time Customer Feedback

Case Study: Belgravia Genesis

See how Genesis Grows with Real-Time Customer Feedback


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See how biteable developed their customer centric culture

Case Study: Biteable

See how biteable developed their customer centric culture


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How real-time customer feedback drives Fleetio's customer obsessed culture.

Case Study: Fleetio

How real-time customer feedback drives Fleetio's customer obsessed culture.


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See how Plansource is doing amazing things with their customer success team

Case Study: Plansource

See how Plansource is doing amazing things with their customer success team


Download now

Downloads

Other useful downloads and guides.


An introduction to measuring candidate experience with NPS.

EBook:
Candidate NPS

An introduction to measuring
candidate experience with NPS.


Download now
Our ultimate guide to all things NPS.

EBook:
The Book of NPS

Our ultimate guide to all things NPS.


Download now
The Book of NPS for Growth

EBook:
The Book of NPS for Growth

Turn the growth hacking model on its head and prepare for a new era of customer-obsessed marketing.


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Our ultimate guide to more things NPS.

NPS Benchmark Study 2018

The definitive study into industry best practice and success stories when using Net Promoter Score to measure customer satisfaction.


Download now


From the AskNicely Blog



How Real-Time Customer Feedback Drives Customer Obsession at Fleetio


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Ask Abby Nicely #3: How Do You Calculate Your NPS Score?


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Looking for NPS in all the Wrong Places


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